*1. Eligibility for Returns:*
– Returns are accepted only for products that are unused and in their original packaging.
– The return request must be made within 7 days of receiving the product. After this period, returns will not be accepted.

*2. Return Process:*
– To initiate a return, please contact our customer service team at mail or phone with your order number and reason for the return.
– Upon approval, you will receive instructions on how to return the product.

*3. Return Shipping Costs:*
– The cost of return shipping will be the responsibility of the client. We recommend using a trackable shipping service to ensure that your return is safely received.

*4. Inspection and Refund:*
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, a refund will be processed to your original payment method within 7 business days. Shipping costs are non-refundable.

*5. Exceptions:*
– Custom or personalized products are not eligible for return unless they are defective or damaged upon arrival.

For any questions or further assistance, please contact our customer service team at [email/phone].