At Spa Firma BV, we understand the importance of prompt delivery for your spa operations. That’s why we ensure that all our products are in stock and ready to ship with minimal delay.

#### *Fast and Reliable Shipping*

•⁠ ⁠*In Stock*: We keep all our products in stock, allowing us to fulfill orders quickly and efficiently.
•⁠ ⁠*Shipping Time*: Depending on your location, our delivery time ranges from 2 to 8 days.
•⁠ ⁠*Worldwide Delivery*: We offer shipping to clients around the globe, ensuring you receive your products no matter where you are.

#### *Delivery Timeframes*

•⁠ ⁠*Local Deliveries*: 2-4 days
•⁠ ⁠*Regional Deliveries*: 3-6 days
•⁠ ⁠*International Deliveries*: 5-8 days

#### *Order Processing*

•⁠ ⁠*Same-Day Processing*: Orders placed before our daily cutoff time are processed the same day.
•⁠ ⁠*Next-Day Processing*: Orders placed after the cutoff time are processed the next business day.

#### *Tracking and Support*

•⁠ ⁠*Order Tracking*: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
•⁠ ⁠*Customer Support*: Our dedicated customer service team is available to assist with any questions or concerns about your shipment.

#### *Reliable Carriers*

•⁠ ⁠*Trusted Shipping Partners*: We partner with reputable shipping carriers to ensure your products arrive safely and on time.
•⁠ ⁠*Insurance*: All shipments are insured for added security and peace of mind.

#### *Additional Services*

•⁠ ⁠*Expedited Shipping*: For urgent needs, we offer expedited shipping options at an additional cost.
•⁠ ⁠*White-Glove Delivery*: For large or delicate items, we provide white-glove delivery services, including setup and installation.

By maintaining a well-stocked inventory and partnering with reliable carriers, we ensure that your spa equipment arrives quickly and in perfect condition. At Spa Firma BV, your satisfaction and the smooth operation of your spa are our top priorities.

### Visiting Our Showroom

Yes, you are welcome to visit our showroom to see our spa equipment in person. Here’s how you can arrange a visit:

•⁠ ⁠*Appointment Required*: Please schedule your visit in advance to ensure personalized attention and a tailored experience.
•⁠ ⁠*Contact Us*: To make an appointment, you can either call us or email us. Our team will coordinate with you to find a convenient time for your visit.

*Contact Details:*

•⁠ ⁠Phone: +31628363664
•⁠ ⁠Email: info@spadealer.nl

We look forward to welcoming you to our showroom and helping you find the perfect spa equipment for your needs.

•⁠  ⁠*Requires Water Connection*: Hydrotherapy equipment, steam rooms, flotation tanks, and some saunas.

•⁠  ⁠*Headspa Products*: Available in both water-connected and non-water-connected versions to suit different spa setups and preferences.

If you need further guidance on choosing the right equipment for your spa or have specific requirements, please contact our customer support team for personalized assistance.

### Using Our Products with Cold Water

Yes, you can use our products with cold water. Here’s how it works:

•⁠ ⁠*Built-in Heater*: All our products are equipped with a built-in heater. This feature allows you to heat the water to the desired temperature, ensuring a comfortable and effective experience regardless of the initial water temperature.
•⁠ ⁠*Temperature Control*: The heater provides precise temperature control, allowing you to set the water to your preferred warmth for various treatments.

With this capability, you can enjoy all the benefits of our spa equipment even if only cold water is available initially. For any additional questions or specific instructions on using the heater, feel free to contact our customer support team.

### Compliance and Safety for Our Products

*All our products are certified and insured to ensure the highest standards of safety and quality. Here’s what you need to know:*

#### *CE Certification*

•⁠ ⁠*European Standards*: Our products carry CE (Conformité Européenne) certification, which signifies compliance with European safety, health, and environmental protection standards.
•⁠ ⁠*Quality Assurance*: The CE mark ensures that our products meet rigorous safety and performance criteria, providing peace of mind regarding their quality and reliability.

#### *Product Liability Insurance*

•⁠ ⁠*Coverage*: We have comprehensive product liability insurance, which protects against potential risks and liabilities associated with the use of our products.
•⁠ ⁠*Client Assurance*: This insurance covers damages or injuries that may arise from product defects or malfunctions, ensuring that both you and your clients are safeguarded.

By choosing our products, you benefit from both rigorous certification and robust insurance coverage, affirming our commitment to safety, quality, and customer satisfaction. If you have any questions about compliance or insurance, our customer service team is here to assist.